For business owners who need strategic guidance, leadership, and customized operational support
You Don’t Need Another Fire Extinguisher. You Need a Strategic Operator.
Ready to Stop Managing the Manager?
Let’s Turn Your Ops Lead Into a True Strategic Operator.
You hired them to lead, but they still rely on you for direction. 1:1 Ops Mentoring gives your internal ops person the structure, strategy, and real-time support they need to step up, and free you up.
Your Business Runs on You—Let’s Make Sure That’s by Choice, Not Necessity.
Most businesses don’t fail because of bad ideas—they fail because of bad systems. In our 1:1 Operational Mentoring, we’ll work together to streamline your processes, optimize your team, and build an operational strategy that allows you to scale without chaos.
People we have worked with
The Problem You Have
You hired your ops person to lead, but instead, you’re still managing them. You’re still making the decisions, building the systems, tracking the tasks, and double-checking the delivery.
Sound familiar?
This is what happens when founders hire for capacity but never get around to developing capability. You’ve got the right person. They just don’t have the tools, structure, or strategic perspective to truly lead operations. And you don’t have time to train them, handhold, or course-correct every time something breaks.
The Solution You Deserve
1:1 Operational Mentoring for Your Internal Ops Lead.
I work directly with your internal operations manager to turn them into the strategic partner your business needs, so you can finally step out of the weeds and into true CEO mode.
This isn’t leadership coaching or “how to be a better manager” fluff. It’s hands-on support to build real systems, improve team accountability, and get your ops lead confidently running the show.
success stories
Hear What Our Clients Are Saying
You Can’t Scale if You’re Still the Safety Net
Here’s what changes when your ops lead steps up.
❌ Reactive, founder-dependent systems
Your ops are duct-taped together, and most of them rely on you to make them work. You're still in every decision, every bottleneck, and every “where’s that at?” conversation.
❌ Constant check-ins and chasing updates
You're either chasing your team for progress, or worse, they’re chasing you for answers. Nothing moves without your approval.
❌ “Almost there” project delivery
Tasks get done… eventually. But deadlines slip, details get missed, and follow-through is inconsistent. You’re still the one fixing or finishing.
❌ You doing too much, or jumping in when things go wrong
Every time you try to step back, you end up pulled right back in. It feels like the business only works when you’re driving everything.
✅ Confident, independent ops leadership
Your operations lead knows what to do, owns the process, and doesn’t need constant input. They’re stepping up, so you can step back.
✅ Clear delegation and accountability frameworks
Everyone knows who’s doing what, by when, and how success is measured. You stop managing people, and start leading outcomes.
✅ Systems that scale with your team
Delivery, communication, reporting, it’s all systemised and scalable. No more reinventing the wheel every time your team grows or a new project launches.
✅ You finally focusing on growth, not logistics
You’re free to think strategically, invest in vision, and operate like a true CEO, because someone else is confidently running the ops engine.
Managing the Work Isn’t the Same as Leading the Ops
Real Leadership Skills, Systems Thinking, and Execution Power
Strategic Thinking + Systems Building
Your ops lead will learn how to think big-picture, not just react to day-to-day fires. We’ll identify weak points in your current systems and rebuild them to actually support the way your business operates (and grows). From delivery pipelines to internal comms, everything gets sharper, simpler, and scalable.
Leading Team Delivery + Delegation
We’ll transform them from task manager to team leader. That means owning project delivery, assigning work based on capacity (not assumptions), and implementing real accountability. No more “just checking in”, we create systems that drive outcomes, not inbox bloat.
Managing Up to Founders (Yep, That Includes You)
Most ops leads aren’t taught how to lead you. We’ll build the confidence and communication skills they need to ask for clarity, push back when needed, and become a trusted strategic partner, not just another person waiting for instructions.
Creating Clear Workflows + Operational Infrastructure
We’ll map out and implement processes that remove bottlenecks, reduce errors, and get your business out of “winging it” mode. From client onboarding to internal reporting, everything becomes smoother, more efficient, and easier to scale.
Building Accountability + Decision-Making Confidence
No more “just checking” with you for every choice. Your ops lead will learn how to make clear, confident decisions that align with your business goals, and hold others accountable to theirs. Less micromanaging. More momentum.
Improving Reporting, Visibility & Operational Metrics
Your ops lead will learn how to surface the right data, so you’re not making decisions in the dark, or digging through Slack to find out what’s going on. We’ll build lightweight reporting rhythms, dashboards, and team check-ins that give you clarity without complexity. No more guessing who’s doing what or what’s falling behind.
Let's Chat About Your Systems
You Built the Business
Now Let’s Build the Person Who Can Help You Run It
Why mentoring your ops lead is the most strategic move you’ll make this year.
Because founders can’t (and shouldn’t) be the one developing every team member, especially the person responsible for making the business run smoothly.
Most operations managers are promoted internally or hired for their potential, not their polish. But without real development, they stay stuck in execution mode, never quite stepping into leadership, and always relying on you to fill the gaps.
That’s not sustainable. And it’s not scalable.
This mentoring gives your ops lead the skills, structure, and strategic lens they need to stop depending on you, and start driving results on their own.
You get time back. They get stronger.
The business starts running like it should.
This isn’t just an investment in your ops manager.
It’s an investment in your ability to scale without becoming the system yourself.
How Our Playbook Program Helps You Take Control
We eliminate inefficiency. Our structured systems and VAs free up your time so you can focus on high-impact work.
We optimize delegation. No more micromanaging—our Playbook Program ensures smooth, effective execution.
We scale with you. As your business grows, our SOPs and expert-trained VAs adapt to your need
How It Works
Our 28-Week Playbook Program
Phase 1
Strategy & Time Buy-Back (Weeks 1-4)
Identify where you need to buy back your time
Audit existing SOPs & processes to determine what’s missing
Develop a roadmap for efficient delegation & systemization
Phase 2
SOP Development & VA Delegation (Weeks 5-24)
Design & refine Standard Operating Procedures (SOPs) for efficiency
Train & integrate pre-vetted, high-performance VAs
Implement delegation strategies that ensure smooth execution
Phase 3
Scale & Optimize (Weeks 24 & Beyond)
Monitor, refine, and improve operational efficiency
Adapt systems for long-term scalability & growth
Reduce your daily workload & transition to a CEO-level focus
Stop managing. Start leading. Let’s build a business that runs smoothly
without you buried in the day-to-day
Who This Is For
Business owners who feel overwhelmed & overworked
Leaders who need better systems to scale without stress
Entrepreneurs ready to move from operator to CEO
Those who want high-level guidance, accountability, and structure
success stories
Here's What Our Client Are Saying
You Don’t Have to Be the One Developing Your Ops Lead
This isn’t a course. It’s not coaching.
It’s mentorship designed to get your ops lead stepping up-fast.
our approach
📞 1:1 Mentoring Sessions with Your Ops Lead
We meet every two weeks to work through real-time challenges, leadership growth, and operational priorities. No vague theory, each session ends with clear next steps and immediate impact.
💬 Slack or Email Support Between Sessions
Because problems don’t always wait for a calendar invite. Your ops lead can reach out between sessions for support, feedback, or a quick gut-check. This keeps momentum up and bottlenecks down.
🧭 Optional Founder Check-Ins (You, if You Want Them)
Want to stay in the loop? I’ll keep you updated on progress, flag key wins or gaps, and make sure your vision stays aligned with your ops lead’s execution.
🛠️ Custom Tools & Frameworks Built Around Your Business
We don’t do cookie-cutter. Your ops lead gets tailored systems, docs, and leadership tools built specifically for your team, workflows, and business model.
📅 Minimum 3-Month Container for Real Transformation
No quick fixes here, real development takes time. Most business owners see powerful changes within the first few weeks, but a 3-month container ensures we build systems (and confidence) that stick.
Let's Chat About Your Systems
"The ROI has been beyond impressive, and I say that as someone who’s spent over $100k on my own coaching. Nathan went from a capable team member to someone I now go to for advice. His communication, confidence, and ownership has skyrocketed. He’s not just operating the business, he’s helping lead it. In the last two months, I've paid him $9k in bonuses because his performance improved that significantly. Claire didn’t just coach my ops manager, she developed a true leader. I would have paid double to work with her."
Mitch Brown
Director, Swim Tech
Still Got Doubts? Totally Fair.
Because if you’re serious about building a scalable business
that doesn’t rely on you 24/7, it’s smart to ask questions, and we’re here for it.
Let’s clear up a few common concerns....
“What if this takes more of my time, not less?”
Totally fair. But it’s the opposite. This isn’t another program you have to run, I do the mentoring, you get the results. Most founders feel a weight lifted after just the first few sessions when they realise they don’t have to be the one holding it all together anymore.
“What if my ops person isn’t ready for this level of support?”
That’s exactly what this mentoring is for. I meet them where they are, and together we build the confidence, systems thinking, and leadership skills they need to truly step up. If they’ve got the right attitude, we’ll build the rest.
“I’ve invested in ops support before, it didn’t stick.”
Same. I’ve seen teams fall back into old habits after a few SOPs and a pep talk. That’s why this isn’t just training, it’s strategic mentoring built around your business, with real-time accountability and execution baked in.
“Can I just hire someone more experienced instead?”
Sure, you could. But hiring someone more senior means a higher salary and still no guarantee they’ll hit the mark. Often, the person you’ve already got just needs the right development, and this is a fraction of the cost of replacing them.
“Is now even the right time?”
If you're already feeling stretched, it’s probably exactly the right time. The longer you wait, the deeper the bottlenecks get. This mentoring is designed to create breathing room, not add to the chaos.
Still unsure? That’s normal. Let’s talk.
There’s no pitch, just perspective.
Let’s talk about whether this is actually the right fit, for you, your ops lead, and your business goals.
Apply for 1:1 Mentoring today!
Stop being the engine. Start building one.
Let’s build the people, process, and systems that let your business run without running you down.
FAQS
I already have a team, why would I need mentoring?
Because the team still relies on you. If you’re still the go-to for approvals, planning, and fixing problems, you don’t have systems, you have dependencies. This mentoring helps you build a business that runs without you needing to steer every detail.
Can you mentor my internal ops manager instead?
Yes! In fact, many of my clients are founders who want to level up their internal ops lead but don’t have the time or experience to coach them directly. I work alongside them to build their confidence, strategic thinking, and execution skills, so you can finally step back.
What makes this different from business coaching?
Most coaches focus on vision. I focus on execution. You won’t leave with vague ideas,you’ll walk away from every session with a clear plan, a solved problem, or a system that’s now working better than before.
This is strategy and implementation support.
Will this just add more to my plate?
Nope, quite the opposite. My job is to help you clear it. Every session is designed to remove friction in your business, not create more work. If it’s not actionable and effective, it’s not making it into your plan.
What if I already have SOPs or systems in place?
Great! But if you’re still in the weeds or your team still needs your input to move forward, those systems probably aren’t working hard enough. We’ll strengthen what you’ve built and make sure they actually drive performance, not just exist in a Google Drive folder.
What if I already have SOPs or systems in place?
Great! But if you’re still in the weeds or your team still needs your input to move forward, those systems probably aren’t working hard enough. We’ll strengthen what you’ve built and make sure they actually drive performance, not just exist in a Google Drive folder.
Still Have Questions?
Apply for 1:1 Mentoring today!
Stop being the engine. Start building one.
Let’s build the people, process, and systems that let your business run without running you down.
ABOUT
Claire Curle Consulting Agency is an Australia-wide operations consultancy helping fast-growing businesses get their sh*t together behind the scenes. We build systems that scale, mentor the brains behind the chaos, and turn overwhelm into outcomes. Whether it’s wrangling your VA team, up-skilling your Ops Manager, or designing SOPs people actually follow, we’re the behind-the-scenes partner every business wishes they had earlier.
©2025 Claire Curle Consulting Agency