Frequently Asked Questions

We’ve been where you are. We’ve seen businesses hire VAs only to feel more frustrated than before—wasting time explaining tasks, correcting errors, and eventually giving up, thinking "It’s easier to do it myself." But that’s not true. The problem isn’t the VA—it’s the system (or lack of one).

At Claire Curle Consulting Agency, we don’t just provide VAs. We build the structure that makes delegation actually work. Our Playbook Program focuses on SOP development, delegation strategies, and expert oversight, ensuring that your team runs efficiently and independently. No more micromanaging. No more wasted effort. Just seamless delegation and a business that works for you.

We’ve seen business owners spend hours each week on admin work they shouldn’t be doing—things like calendar management, data entry, follow-ups, and repetitive processes. Our VAs are trained to take over these tasks with precision, so you can focus on higher-value work that actually grows your business.

If you know the process, we can delegate it. The Playbook Program is built around systemizing the tasks that consume your time and turning them into clear, repeatable processes that a VA can take over with minimal oversight. Here’s how we do it:

🔹 Phase 1 – Process Clarity & SOP Design: We identify the tasks that are slowing you down, map out their steps, and create clear SOPs so they can be delegated effortlessly. 

🔹 Phase 2 – Delegation & VA Integration: We match you with a VA and implement the processes, ensuring a smooth handover where nothing falls through the cracks. 

🔹 Phase 3 – Optimization & Long-Term Scalability: We refine, adjust, and optimize, making sure your systems continue to run efficiently as your business scales.

If it’s a repeatable task, we can build a process and offload it from your to-do list—so you can focus on growth, not admin work.

Many VA services simply assign an assistant to you without structure or guidance, leaving you to figure out how to manage them. We don’t do that. Our Playbook Program takes a step-by-step approach to make sure your business runs smoothly with strategic delegation, operational clarity, and ongoing optimization.

Here’s how it works:

🔹 Weeks 1-4: Discovery & Systems Audit – We take a deep dive into your current operations, uncover inefficiencies, and map out a streamlined workflow.

🔹 Weeks 5-12: SOP Development & VA Integration – We create detailed SOPs for every repetitive task and integrate your VA into your team with expert oversight.

🔹 Weeks 13-28: Optimization & Scaling – We refine and optimize processes, ensuring your team operates efficiently without bottlenecks.

By the end of the program, you’ll have a scalable, self-sufficient system—allowing you to step away from low-value tasks and focus on what truly matters.

To ensure the highest level of efficiency and success, all VAs in our program are trained, vetted, and onboarded through our development program before they work with any client.

One of the biggest frustrations business owners face when hiring overseas virtual assistants is miscommunication, lack of accountability, and inconsistent results. We solve this by putting our VAs through an intensive onboarding program, where they receive the tools, support, and resources needed to seamlessly integrate into your business and execute tasks with precision.

This means that when you start working with one of our VAs, they already understand structured delegation, SOP-driven workflows, and high-performance execution—eliminating the common headaches of trial and error with outsourcing.

Once the program is complete, you have a few options depending on your business needs:

🔹 Option 1: Manage Your Own Systems – You continue with your VA and take full ownership of your established systems and SOPs.

🔹 Option 2: Continue With Phase 2 Support – If you’re growing and need additional new SOPs or updates to your processes, we continue refining and optimizing with you.

🔹 Option 3: Manage Your Own Systems With On-Demand Phase 2 Support – You run your business independently, but you have the option to jump back into Phase 2 ad-hoc for project-based SOP development whenever needed.

No matter which path you choose, you’ll have a fully functional delegation system, ensuring long-term efficiency and scalability for your business.

We’ve seen it too many times—business owners hire a VA, only to spend hours checking their work, fixing mistakes, and feeling frustrated. That’s why we prioritize accountability and structure from day one.

🔹 Clear SOPs ensure that every task has a repeatable process, reducing errors and miscommunication.

🔹 Task tracking and performance monitoring keep work on schedule and at the highest standard.

🔹 Regular check-ins and process adjustments ensure smooth execution without constant oversight.

With our system, you won’t have to double-check every task—you’ll trust that it’s getting done, the right way, every time.

We offer flat-rate pricing with transparent costs—no surprises or hidden fees. The initial contract is six months, covering the full Playbook Program, after which you can continue on a rolling monthly basis if additional support is needed.

Our pricing is structured to be far more affordable than hiring a full-time operations manager, while delivering a higher level of efficiency and results.

We believe in scaling strategically. You can start with part-time VA support and increase hours as your business grows. Our system is designed to be flexible so you only pay for the support you actually need.

You will have a dedicated VA who learns your business inside and out. However, we also provide backup support and additional staff if needed to ensure continuity and prevent disruptions.

Simple! Book a free consultation, and we’ll assess your needs, discuss how our system works, and build a tailored plan for your business.🚀

From there, we take care of the heavy lifting—so you can start seeing results fast, without the usual headaches of hiring and delegation.